C-HIT Welcomes Bridget Berardino as Customer Strategy & Engagement Executive
COLUMBIA, Md. — September 21, 2026 — C-HIT is pleased to announce that Bridget Berardino has joined the company as Customer Strategy & Engagement Executive, bringing more than 30 years of experience with the Centers for Medicare & Medicaid Services (CMS).
Most recently, Bridget served as the Director of the Medicare Ombudsman Group, leading efforts to address complex beneficiary inquiries. Her CMS career also included work on major enterprise initiatives, including serving in the Office of the Administrator during the launch of Healthcare.gov, as well as multiple leadership roles within the Office of Information Technology.
Bridget will work across C-HIT’s leadership, delivery, and growth teams to strengthen CMS customer partnerships, deepen understanding of agency priorities and business challenges, and align C-HIT’s technology and delivery capabilities with customer needs. She will also support strategic customer engagement and help identify and shape emerging opportunities.
“We are delighted to have Bridget join our C-HIT team. She brings a unique combination of CMS operations, technology, and customer experience, along with a deep understanding of how the agency operates,” said Dr. Srivasavi Chaganti, President and CEO. “Her ability to translate customer priorities into actionable strategies will help C-HIT strengthen our customer partnerships and expand our support of the CMS mission.”
“I’m excited to join C-HIT and continue supporting the CMS mission from a new perspective,” said Ms. Berardino. “I look forward to working with the C-HIT team to strengthen customer relationships and help deliver solutions that address CMS priorities and needs.
Most recently, Bridget served as the Director of the Medicare Ombudsman Group, leading efforts to address complex beneficiary inquiries. Her CMS career also included work on major enterprise initiatives, including serving in the Office of the Administrator during the launch of Healthcare.gov, as well as multiple leadership roles within the Office of Information Technology.
Bridget will work across C-HIT’s leadership, delivery, and growth teams to strengthen CMS customer partnerships, deepen understanding of agency priorities and business challenges, and align C-HIT’s technology and delivery capabilities with customer needs. She will also support strategic customer engagement and help identify and shape emerging opportunities.
“We are delighted to have Bridget join our C-HIT team. She brings a unique combination of CMS operations, technology, and customer experience, along with a deep understanding of how the agency operates,” said Dr. Srivasavi Chaganti, President and CEO. “Her ability to translate customer priorities into actionable strategies will help C-HIT strengthen our customer partnerships and expand our support of the CMS mission.”
“I’m excited to join C-HIT and continue supporting the CMS mission from a new perspective,” said Ms. Berardino. “I look forward to working with the C-HIT team to strengthen customer relationships and help deliver solutions that address CMS priorities and needs.
